A cross section of ASX customers will soon receive an invitation to participate in our annual customer survey.
Our survey aims to identify strengths and weaknesses within our offered products and services and to use the insights you provide to understand how to better support and serve you.
The invitation will be sent from ASX through our Salesforce mailing tool. The initial sender will be Diona Rae (Chief Operating Officer, diona.rae@email.asx.com.au). Reminders will also be sent from Diona Rae, as well as Colm Grace (GM, Clearing Risk, colm.grace@email.asx.com.au) and Nikki Swinson (GM, Participants Supervision, nikki.swinson@email.asx.com.au).
The survey link in the email is personalised for each customer. Salesforce Marketing Cloud uses trackable links and they forwarded directly to ASX’s account. Some email platforms may flag our email as spam due to this function, but they are completely safe and legitimate.
Survey participation is voluntary. Your response will be anonymous and reported in aggregate, unless you explicitly consent to having your feedback identified and shared with relevant team/s. This is entirely optional. All responses will be managed in line with ASX’s Privacy policy.
Please complete the survey by Friday 25 September 2026.
If you wish to nominate a colleague to provide feedback or have any questions in relation to the survey, please contact ASX Customer Insights and Experience.
ASX Customer Insights and Experience